Effective Date: Feb 24^th 2025

At Clay Roofs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.clayroofs.com) or interact with our business.

1. Information We Collect

We collect both personal and non-personal information to provide you with the best possible service.

• Personal Information:

• • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Shipping and billing addresses
  • Payment details (processed securely via third-party providers)

• Non-Personal Information:

• • IP address
  • Browser type
  • Device information
  • Website usage data (e.g., pages visited, time spent)

2. How We Use Your Information

We use your data to:

• Process and fulfill orders
• Respond to inquiries and provide consultations
• Improve our website and services
• Send promotional emails (with your consent)
• Maintain internal records

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties only when necessary to:

• Process payments securely
• Ship orders via logistics partners
• Comply with legal obligations

All third-party services adhere to strict data protection protocols.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

• SSL encryption secures data transmitted through our website.
• Payment details are processed through PCI-compliant third-party providers.

5. Cookies & Tracking

Our website uses cookies to enhance user experience and track site performance.

• Cookies help us understand user behavior, improve site functionality, and personalize content.
• You can manage or disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your data
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications

To exercise these rights, contact us at info@clayroofs.com.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Tejas Borja). We are not responsible for their privacy practices, so please review their policies separately.

8. Children’s Privacy

Our services are intended for users 18 years or older. We do not knowingly collect personal data from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date. Continued use of our services indicates acceptance of the revised policy.

10. Contact Us

If you have questions regarding our Privacy Policy or how your data is handled, please contact:

Email: info@clayroofs.com
Phone: 516-732-3092
Address: 164 Northern Blvd, Great Neck, NY 11021