Effective Date: Feb 24^th 2025

Welcome to Clay Roofs. By accessing or using our website (www.clayroofs.com) or purchasing products and services, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

Clay Roofs (“we,” “us,” or “our”) is the exclusive distributor of Tejas Borja clay roof tiles in the Tri-State area. Our primary business includes the sale of premium roofing materials, consultations, and related services.

Business Information:

• Company Name: Clay Roofs
• Showroom Address: 164 Northern Blvd, Great Neck, NY 11021
• Phone: 516-732-3092
• Email: info@clayroofs.com

2. Use of Website

• You must be 18 years or older to use this website or make a purchase.
• All content on this website, including images, text, logos, and trademarks, is the property of Clay Roofs or Tejas Borja and is protected by copyright laws.
• You may not copy, reproduce, or distribute any content without our prior written consent.

3. Product Information

• We strive to display accurate product descriptions, images, and pricing. However, due to the nature of clay roof tiles, colors, textures, and finishes may vary.
• All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

4. Shipping & Delivery

• We offer nationwide shipping across the Tri-State area and beyond.
• Shipping fees vary based on location, quantity, and weight. Final shipping costs will be provided upon order confirmation.
• Delivery timelines are estimates and may vary due to weather conditions, supply chain issues, or other factors.
• Customers are responsible for inspecting shipments upon delivery. Any damages or discrepancies must be reported within 48 hours.

5. Returns & Refunds

• Due to the custom nature of clay roof tiles, all sales are final.
• We accept returns only in cases of damaged or defective products.
• To request a return, contact us at info@clayroofs.com within 7 days of delivery, providing detailed photos and a description of the issue.
• Approved returns may be eligible for replacement tiles or a partial refund, at our discretion.

6. Consultations & Services

• Our team provides consultations to assist with product selection and design recommendations.
• Consultations are provided free of charge at our showroom or remotely.